I stand behind my products 100% and guarantee that every item I sell will give you complete satisfaction or you can return it for a full refund. I strive to provide outstanding quality, value and service and will do everything in my power to make your purchase an enjoyable, convenient and pleasurable experience.
If you are not happy with your purchase, you may return your items within 14 days for a full refund. Original shipping and handling charges (if applicable), are non-refundable. Return shipping charges are the responsibility of the customer. However, these return shipping charges do not apply to products with manufacturers defects prior to leaving our shipping department.
We, like you, are shoppers and fully realize that sometimes items are not what you thought they were going to be when ordered… colors, texture, size, etc. and are happy to make sure you are completely happy with your order. However, we reserve the right to refuse all refunds (at our discretion) for the following reasons:
if the product(s) have clearly been worn and used…i.e. food stains, perfume smells, tears, rips or other signs of use and abuse that were clearly not on the item(s) when shipped. In the very rare instances such as this, we will not refund nor will we return the item(s) until return shipping payment is received. We also reserve the right to cancel any order we deem necessary to anyone for any reason. You will be notified as to our reasons for making that decision.
If you cancel your order, shipping and handling costs will not be refunded if the item has already shipped from our company.
Send returns to:
Naturally Inspired Art & Design
1221 Broad Street
Grafton, WI 53024